FREQUENTLY ASKED QUESTIONS

Trimlight is a permanent, programmable LED lighting system for your home or business. Trimlight is professionally installed and allows for holiday, landscape and security lighting year-round! The lights are completely customizable through the Trimlight app; hardly noticeable during the day; and energy efficient. 

We offer a variety of products, so pricing varies dependent on the product, size, and scope of your project.  For an exact approximation for your home, please complete the Get a Quote request form and we’ll get back to you.

Trimlight uses LED technology which is energy efficient.  Each diode uses .6 watts of power which means most homes' Trimlight systems use less energy than 1-2 light bulbs. Trimlight uses 1/10 the energy of incandescent lights and lasts 10 times longer.

Our patented channel allows us to install our lights on any roof-line or structure. We use recycled aluminum with an enamel-baked coating to prevent rust, corrosion, fading, or chipping for years to come! This channel is color-matched to any existing trim color and is installed on the underside of the eave, behind the gutters and trim. This allows it to be practically invisible during the day and unnoticeable to those passing by.

Typically, the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. 

Because your Trimlight installation is a permanent fixture to your house and an enhancement to your security, most homeowner’s insurance policies should cover the cost of non-warranty repair and/or replacement, as in the case of “acts of God”, fire, vandalism, etc.  It is best to contact your home insurance provider about coverage for the replacement cost of your Trimlight system.  Some insurance companies even offer a discount for “security” lighting.

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view.  They lock the lights securely in place and they are hardly noticeable during the day.

Trimlight typically needs prior approval from HOA's. We have found Trimlight is widely accepted by most HOA's once they've seen how the Trimlight system works; that it is hidden during the day; and is no different than "security lighting" systems.

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Also, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

Trimlight comes with a Lifetime Product Warranty.  Please reach out to us and request to have the light replaced.  The faulty product will be covered under warranty.  You may be charged a labor fee if the labor warranty has expired.

The answer is this sometimes occurs. If the glitch or fault occurs within the RGB components then it will only affect that one light. The light may turn a different color or shut off completely.  If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. It is a simple repair.  Please contact us to swap out the affected light or wire which should correct any issues.

Yes, the Trimlight system has the capability to be paired to your home network, however, we cannot guarantee Trimlight will connect to your home network based on variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

Trimlight is based upon app driven technology which is why it will not work with PCs in most instances. Trimlight is designed to work with any iPhone or Android device. The app will, however, also work with most Mac computer systems since they too are app driven.

Absolutely, the Trimlight app is designed to work with any iPhone or Android device.

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

You can show up to 7 colors at a time and program up to 30 lights of each color. For example, you can program 30 red, 15 orange, 1 purple, 5 white, etc.  The key is to program no more than 30 lights per color, and you can do up to 7 different colors in each pattern created.

You can save up to 30 patterns in the Trimlight app.  Once you go over that you will receive a message that you have exceeded your pattern limit.  At that point simply click on clock icon at the bottom right.  From there you will see a list of all current patterns.  Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.

You can rename a save pattern by simply connecting to the Trimlight app, pressing enter, then clicking on the clock icon at the bottom right.  From there you will see a list of all current patterns.  Swipe left on the pattern you would like to rename and you will see an option appear to rename or delete the pattern.

Yes you can, but we recommend not overlapping your daily timer with a calendar event.  For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm.  Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am.  As long as the timers do not overlap they will work correctly.

With Trimlight’s user- friendly app, you can pre-program your lights to turn on and shut off on specific days and at specific times.  This allows you to set up any lighting schedule you wish so you don’t have to worry about it while you're away on business or vacation.  You can also set your system up to specific dates and patterns for holidays, sporting events or any special occasions months in advance.  

With RGB lights pure white uses a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue.  We recommend looking at pure white from the sidewalk or street before trying to adjust the setting.  If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like.  You can also use Google to search for lists of RGB codes for different white hues.

Yes, we have a preset for warm white on the custom color palette screen.  Click on the color circle labeled WW which is the first circle on the second row.  Is there another way to find and program custom colors? Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings.  For a list of custom color RGB codes to input, use Google to search for RGB color code charts.

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